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Thursday, 9 August 2007
UC still has a long way to go, methinks!
What has caused this 'Thomas the Disbeliever' thought to enter my head and thence to this blog? A common or garden audio conference call between 5 people in 4 locations on either side of the Atlantic. First there was the confusion about which conference bridge should be used. Then there was an issue with one of the participants using a mobile phone. I must admit I added to the problem by using Skype to save me the cost of a 45 minute international call (it only cost £1.00... 8-). Suffice to say it took 15 minutes to get all the participants on-line and the call quality wasn't great. Latency was the main issue, together with some tonal harshness. But we persevered and the job in hand got done.
I dream of a time, in the not too distant future, when setting up a conference call, be it audio or video, between disparate end-points no matter which vendor nor which carrier technology: PSTN, VoIP or cellular, is as easy as setting up a blog spot was. Of course, there was only one person, his PC, a carrier and an application service provider (a.k.a. Google) involved in that... and voice quality wasn't a factor. The UC vendors are all proclaiming their solutions will deliver what I want, but in reality that will only work when everyone has the same systems and end-points from the same vendor; which will never happen.
Oh well, I can live in hope. And in the meantime I can watch with interest and, hopefully, keep the uni-comm community informed.